13th December

It sounds so trivial, but it is so difficult to get it right: to put the appropriate tone in what you say. If you think of it, this is not so surprising - in the end one is trying to firstly squeeze some thoughts or feelings into concrete language, which already can cause so many misunderstandings. secondly, very often one has a more or less conscious opinion about the person one is talking to and conveys a lot of this in one's manner of addressing them. this might not even be wanted, but bears the potential to seriously (and miraculously) upset the other one. So if some totally unexpected behaviour happens in communication, it could be a good indicator for taking a closer look on the issue.