there is an interesting point in systems theory: don't blame a person for behaving in a certain way - check the system first to see if they could act differently.
i quite like this approach; it kinda discourages blatantly judging someone without ever (mentally) walking in their shoes.
also putting this approach into practice could be interesting: if, for example, some people on your team behave not as expected it's not necessarily just them being terrible. maybe the team's structure doesn't leave them a choice to be different. only drawback: you might have to accept some responsibility and change yourself.
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2 commenti:
Nice observation, however, in many cases the character of the person plays huge role.
I agree that the character of a person plays an important role. It probably always does to a certain extent.
However, it is not only the character of the 'culprit' - the one who in my example doesn't work - but also usually of the one who blames them. It is always at least two people involved when communication is taking place, so both of them are sharing the responsibility for making things work out well.
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